Store Policies

🌸 Store Policies

Welcome to Roseybabe! 💕

We are committed to providing a smooth, transparent, and enjoyable shopping experience. Please take a moment to read our store policies before placing your order.

🛍️ Order Policy

  • Full payment is required to confirm your order.
  • Orders are processed once payment has been successfully received.
  • Please ensure all product details, including shade, size and quantity, are correct before placing your order.
  • Once an order has been confirmed and processed, changes may no longer be possible.

💳 Payment Policy

  • Orders will only be processed after payment has been confirmed.
  • Please keep your payment confirmation until your order has been received.

📦 Shipping & Delivery

  • Estimated delivery is 2–3 weeks from the order closing date.
  • Delivery times are estimates and may occasionally be affected by international shipping or customs clearance.
  • We will keep you updated throughout the process until your order is ready.

❌ Cancellation Policy

  • Orders cannot be cancelled once they have been confirmed and processed.
  • Please review your order carefully before completing your payment.

🔄 Returns & Refunds

At Roseybabe, we carefully inspect and pack every order before dispatch.

If you receive an item that is:

  • Damaged
  • Defective
  • Incorrect due to our error

Please contact us within 48 hours of receiving your order and include:

  • Your order number
  • Clear photos of the item
  • A brief explanation of the issue

Once we review your request, we will work with you to find the most appropriate solution.

🚫 Returns Not Accepted For

  • Change of mind.
  • Incorrect shade, colour or size selected by the customer.
  • Products that have been opened or used due to hygiene and safety reasons.

💄 Product Information

  • We strive to describe every product as accurately as possible.
  • Colours may vary slightly depending on your device or screen settings.
  • Please read product descriptions carefully before placing your order.

💌 Customer Support

If you have any questions before or after placing your order, we're always happy to help. Please contact us through our official social media pages or our Contact Us page.

🌸 Agreement

By placing an order with Roseybabe, you acknowledge that you have read and agreed to our Store Policies.

Thank you for choosing Roseybabe. 💕